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In this section we provide information on QUINN-healthcare’s policies in relation to the use of this website
Privacy & the collection and use of information
QUINN-healthcare fully complies with the Data Protection Act 1998
Your medical information will be kept confidential and may only be disclosed - on a strictly confidential basis - to those involved with your treatment or care or their health professional agents.
We may grant access to non-medical information to others on a strictly confidential basis in the course, of, and for the purpose of, the efficient administration of QUINN-healthcare (for example: in connection with audit, systems development, managing or improving our services).
We may use anonymous data or disclose it to others, purely for research or statistical purposes.
We do not collect information about individuals, except where this is specifically stated and provided by you with your knowledge.
We do collect non-specific visitor information by means of a programme called Webtrends, on most parts of our site. This information is related to your browser and operating system and does not include any personal details.
We also use “cookies” which are alphanumeric identifiers that are stored by your web browser on your computer's hard-drive. These enable our system to recognise you when you visit the site. This helps us to track basic visitor information in order that we can better tailor the site to our visitors' needs. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.
We may share overall visitor trends and other generic information collected on this website with third parties but we do not pass on any personal details or personally identifiable information without your specific consent.
Information may be disclosed to others with a view to preventing fraudulent or improper claims.
If you have any enquiries about your personal information, please write to the Information Protection Manager, at QUINN-healthcare, Mill Island, Fermoy, Co.Cork
Use of your information
We will not use your personal information or data for a purpose other than the purposes for which you supplied it, and we will not disclose it to any other person or organisation unless:
- The information is necessary to conduct a transaction between you and that person or organisation and that transaction has been requested by you; or
- We are required by law to do so; or
- There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
- That person or organisation is an agent or contractor providing a service to QUINN-healthcare, who will be required to maintain the same or similar privacy principles as specified in privacy legislation; or
- You have given us consent to do so.
How to access, correct or update your information
All QUINN-healthcare members have access to the information and content that you provide to us. You can easily edit or delete your personal information though the login section of our website. You will need your membership number and a password to access and change your information.
Alternatively you can send please send an email using the Contact Us.
Cookies
What are cookies?
Cookies are text-only strings of information that a website transfers to the cookie file of your browser on your computer's hard disk so that our website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. When you visit our website we send you a cookie. Cookies may be used to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
How cookies help you
By using cookies we will be able to see how you use our website. This means that we will be able to identify the most popular areas of the website and make it easier for you to access them. They also help us to be more efficient as we can learn what information is important to you.
We take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. To ensure the highest level of security of information passing between our members or intermediaries and us, our website uses what is known as 128 bit SSL. This is an encryption method which scrambles information while it moves from one source to another to prevent the information being viewed or tampered with.
Encryption is a method of scrambling information while it moves from one source to another to prevent others from viewing or tampering with the contents
Secure Socket Layer (SSL) is a form of encryption that protects information being transmitted over the Internet to prevent it being tampered with during transit.
What else you should know about security
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of, and access to, your own computer.
Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and QUINN-healthcare’s website.
This website is protected by copyright. It is published by QUINN-healthcare and may not be reproduced other than when downloaded and viewed on a single computer for private use only. It is not to be otherwise reproduced or transmitted or made available on a network without the prior written consent of QUINN-healthcare. All other rights reserved.
- QUINN-healthcare has taken great care in the development and presentation of this web site and the material present on it. However, there may be inadvertent and occasional errors for which we apologise.
- To the maximum extent permitted by law, QUINN-healthcare disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the material on this web site.
- QUINN-healthcare reserves the right to close any or all of the site at any time and to amend or correct any site content, with or without prior notice.
- QUINN-healthcare shall not be liable to any person or persons for any loss or damage which may arise in any way from any action, decision, omission or communication connected with the site or any of the information contained in any of the material on the site.
- QUINN-healthcare can take no responsibility for any material placed on or linked to the site by any person or persons without authorisation.
- Material on this web site is directed primarily at viewers in the Republic of Ireland. QUINN-healthcare make no representations with regard to any of the material in relation to other states. Those accessing this web site from locations outside the Republic of Ireland are responsible for compliance with local laws, to the extent that local laws are applicable.
- This site will from time to time incorporate links (Internet hypertext links), leading to web sites which are not under the control of QUINN-healthcare. QUINN-healthcare will accept no responsibility or liability in respect of the material on any web site that is not under the control of QUINN-healthcare.
- These provisions (terms, conditions, disclaimers and exclusions) shall be construed in accordance with the laws of the Republic of Ireland. If any of these provisions are deemed or found to be unlawful, void or for any reason unenforceable then the provision or provisions so found shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Our primary objective is to provide a first class service to our members at all times. However, if you are in anyway dissatisfied please phone, e mail or write to;
The Customer Service Manager
QUINN-healthcare
Mill Island
Fermoy
Co Cork
1890 700 890
QUINN-healthcare takes part in the insurance ombudsman scheme. In the event of your dissatisfaction continuing you have direct recourse to the Office of the Insurance Ombudsman.
